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Warranty Policy

KAPAVER GENERAL DEFECT WARRANTY TERMS & CONDITIONS

What does this Limited Warranty cover?

This Limited Warranty covers any defects (see below) in material or workmanship during the Warranty Period. During the Warranty Period, Kapaver reserves the right to replace, at no charge, the product that proves defective because of material defects or workmanship. Please note that the warranty is non-transferable and only applies to the original end purchaser.

What we will do?

Kapaver will replace the product at no charge, with a brand new product for the same model.

How long does the coverage last?

The Warranty Period for products purchased from Kapaver is 90 DAYS starting from the date of delivery.

What is NOT covered by this Limited Warranty?

This Limited Warranty does not cover any problem that is caused by / originates from:  

  1. Drops
  2. Installation failures.
  3. Normal daily wear and tear.
  4. Intentional modifications.
  5. Products not sold by us or authorized resellers.
  6. Products not manufactured by us.
  7. Misuse and mishandling of product.
  8. Theft or loss of the product.
  9. Screen protectors

What to do?

To obtain this warranty service, you MUST first contact us with a valid proof of purchase AND two (2) photos to determine the problem and the most appropriate solution for you. Please note we do not accept unannounced returned damaged products.

Kapaver reserves the right at any time, in its sole discretion, without liability to you or any third party to modify, suspend or terminate the warranty..

Please check the quality of the products upon reception and contact us if you see anything out of the ordinary. For any product damaged upon arrival you Must contact us within 24 hours after arrival or the product will not be considered as such.

This Limited Warranty does NOT apply to the following products:

  • Kapaver Tempered Glass

This is a one time replacement policy. Replaced products are not eligible for warranty claim again.

Once filled the form for warranty, It will go for review and if approved, replacement will be issued based on stocks & courier availability.

All this process will take a time period of at least 10 days.

Replacement tracking details will be shared via mail & SMS.

It's a onetime replacement program.

No warranty is applicable for the claimed one.

 

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